Building a chatbot on multiple platforms will require a deeper understanding of what makes these platforms tick and how they work together. Building such a bot would be very similar to developing one on any other platform. There are specific conventions that must be followed for each platform, and developers must understand how to do so in order to create useful informative bots. One of the most important things to remember when attempting to build a bot on multiple platforms is to have the appropriate authorization code or “pin” from each platform’s developer community. Without having this code in place, your bot will simply not work.
Once the developer has created a bot, he can take it one step further by incorporating specific functionality that is specifically desired by the company. If he wants to build a bot to handle sales requests, he could include voice recording modules or toll-free conferencing calling features. If customer service needs to dictate automated messaging options, he could provide those options as well. The key to making these build a voice app successful is making sure that they are easy to use and intuitive for end-users. Many customers prefer to use voice applications to traditional email-based feedback systems because they want to feel as though their call is being handled as professionally as possible.
How do you create a chatbot for multiple platforms without sacrificing the developer’s originality? The answer lies in keeping the software exclusive to the particular platform. When a developer creates a bot for one platform, he can integrate the bot with all of the other platforms the same way he’d integrate with a web service. Each platform’s capabilities could easily be passed along to the user through voice commands. This allows developers to maintain their originality while still catering to the desires of their customers.
To make a bot unique, a developer can also implement custom commands into the bot’s script. These custom commands would be specific to each individual platform but would still allow the user to interact with the bot in much the same way as he or she would interact with a web service. For example, a developer could allow a customer to speak into the custom microphone that forms the bot’s face, and the bot would then deliver the voice as if the customer was in the same room as the developer.
So how do you create a chatbot on multiple platforms without compromising the originality of the program? It’s simple. Developers can keep their programs exclusive to their platforms by not including any third-party advertising within the Bot itself. The more closely the program is tied to its source code, the more customizable it will be. In addition, the developer who makes the bot will always have a good idea of what kind of marketing strategies are best for each of the platforms his program is used on.